Privacy and cookies

• When you write to us. Your name, email address and the content of your message.
• When you reserve a room. Reservations are taken in our reservation system, which is operated for us by a third party. The data you enter there — name, contact details, payment details, stay preferences — is processed under that system’s own privacy terms, shown at the point of booking.
• When you browse this site. Standard server logs, kept briefly for security and diagnostics.

This website sets no advertising or analytics cookies, and there is no third-party tracking script on it. If you choose to load the map on our location page, that request goes to OpenStreetMap and is subject to their terms — nothing is loaded from them until you ask for it.

• To answer your enquiry and arrange your stay — because it is necessary to take steps at your request and to perform our contract with you.
• To keep the site secure and working — our legitimate interest in running it safely.
• To meet accounting and tourism-licensing obligations under Greek law.

Our staff, and the suppliers who host this site, deliver our email and run our reservation system. We do not sell your data, and we do not share it for anyone else’s marketing.

Enquiries are kept while we are dealing with them and for a reasonable period afterwards. Reservation and accounting records are kept for as long as Greek law requires.

Under the GDPR you may ask us for a copy of your data, ask us to correct or erase it, object to or restrict how we use it, and ask for it in a portable form. Write to creteholidayhome@gmail.com. You also have the right to complain to the Hellenic Data Protection Authority.

Domisi Development SA, Trantallidou 13–15, Rethymno 74100, Κρήτη, Ελλάδα · VAT EL998802380 · +30 211 444 5757 (εσωτ. 1) · WhatsApp. See also our terms of use.