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Where you collect your key

It depends on where you stay. House of Europe and the Gateway Suites check in at reception, Nikolaou Plastira 4. At Phos you let yourself in with the codes we send before you arrive.
The entrance of House of Europe, where the reception is: a dark green double door under a tiled canopy, with the Ink House of Europe sign beside it

Nikolaou Plastira 4 First building · Reception

This is the reception. It is the first building, on Nikolaou Plastira, a few minutes from the Venetian harbour and under the Fortezza.

Open in Google Maps →+30 211 444 5757 (ext. 1) · WhatsApp
The front of House of Europe at Nikolaou Plastira 4: the reception's door under a small tiled canopy, the Ink sign beside it and a wooden enclosed balcony above
Nikolaou Plastira 4 · Rethymno 74100

From the airport to the key

Rethymno sits between the airports of Chania and Heraklion, on the north coast of Crete.

The old town is historic and its lanes are narrow and cobbled. For the Residence of the Old Port, paid parking is about 150 metres away.

  1. Tell us when you land

    Send us your arrival time and how you are travelling. Our own chauffeur can meet you at Chania or Heraklion airport, or at the port, and bring you in. The old town's lanes are narrow, so being driven to the right corner of it is worth arranging.

  2. Check in

    House of Europe, Nikolaou Plastira 4, is the reception, and where all seven suites are. It is open until 23:00, and guests of House of Europe and the Gateway Suites check in here. Phos has self check-in, with the instructions and access codes sent before you arrive. There is free parking nearby when there is space on the day you arrive, and paid public parking by the hour close by; guests of the Gateway Suites receive a parking card, subject to availability. At Phos, the municipal parking may carry a charge.

  3. Your key, and the quarter

    At reception your key is ready, along with the two or three things about this quarter that only someone who lives in it would tell you. Staying at Phos, you find the same team a short walk away, at House of Europe.

  4. The day is yours to arrange

    A boat, a table, a wheelchair route, a quiet floor, a bottle waiting in the room. Ask at the desk. Most of it is a phone call we have already made a hundred times.

The addresses

House of Europe · first building
Nikolaou Plastira 4
Phos · second building
Fotaki 10
Also in the old town
Psaron 2
Also in the old town
Damvergi 26

Rethymno 74100, Crete, Greece

35.3714° N · 24.4754° E

What is near

The Venetian Harbour
A few minutes on foot
The Fortezza
A few minutes on foot
Archaeological Museum
400 m from the Residence
Koumbes beach
1.6 km from the Residence
Arkadi Monastery
23 km east
What is around you →

Worth knowing before you set off

Reception
House of Europe, Nikolaou Plastira 4 — the first building. Open until 23:00.
Check-in
From 16:00 to 23:00; self check-in at Phos. Check-out by 11:00, or by 10:00 at Phos.
By phone
+30 211 444 5757, extension 1
WhatsApp
+30 697 406 9475
Breakfast
Not included. A buffet at House of Europe, or in your room, for an extra charge
Parking
Free nearby when there is space, and paid public parking by the hour close by
Cars & transfers
Airport and port transfers, and a Fiat 500 Cabrio to rent
Languages
English and Greek
Step-free arrival
The Agapi suite has its own street entrance
Contact →Frequently asked →

The quarter, from the door

Rethymno →
Straight-line distances from reception, plotted from OpenStreetMap positions. The walk is always a little longer — these are lanes, not lines.

Hospitality begins before the key

The family that runs Ink has been letting rooms and houses in this part of Crete for years, under the name Crete Holiday Home. In practice, the person handing you a key knows which taverna is worth the walk in February, and which beach is empty on a Sunday.

Crete Holiday Home →